Last updated: 9 February 2026
"A strong supportive team culture and positive management feedback, but medicines errors lack full analysis and staff retention details are unclear."
People protected from abuse by trained staff who knew how to report; risks assessed and managed; medicines given safely but some errors lacked full analysis in audits.
Staff feedback: 'We are a strong and supportive team'; 'the atmosphere in the home is good, all teams are strong and we support each other'; people said staff are 'like family'.
There were enough staff to support people safely; staffing levels based on people's support needs and reviewed daily; staff said 'Definitely enough staff'.
Per 2018 comprehensive inspection: Staff had received essential training and opportunities for additional training specific to needs such as diabetes, dementia; bimonthly supervisions and annual appraisals in place.
People and staff were positive about the registered manager and the management team; staff comments included 'The management team is good, they work well together' and 'It's a really good place to work'.
Per 2018 comprehensive inspection: Dedicated activity co-ordinators provided regular structured programme including quizzes, crafts, music, biscuit making, Oomph trips and community events; multiple types observed.
Staff numbers are enough for safe care with daily checks and help from hospitality staff, but no details on keeping staff long-term or using very few agency workers.
There were enough staff to support people safely. Staffing levels based on people's support needs. These levels were reviewed on a daily basis.
Activities programme has coordinators and variety like quizzes, crafts and trips, but lacks specialist therapy training for staff or standout innovative methods.
Per 2018: A range of activities were available... quizzes, craft sessions... partnering with Oomph... two co-ordinators.
Some medication errors happened and the reviews did not fully check causes or plan fixes to stop them repeating.
there had been some medicine errors, which were not reflected in the monthly medicine audit... lacked analysis of cause and action taken... to prevent errors occurring going forward.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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