Working at Hartwell Lodge Residential Home
30 Kiln Road, Fareham, PO16 7UB
Operated by Buckland Care Limited
32 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel well led and like one big family with risks well managed, but gaps in medicines and water safety checks need fixing."
Safety & Risk
7/10
✓
Risks to people's safety were well managed. Risk assessments were completed... Accidents and incidents were recorded and analysed monthly to identify themes and trends.
Staff Culture
7/10
✓
Staff consistently told us they felt the service was well led... 'It's definitely well-led. You can talk to [registered manager] about anything... feels like we are one big family.'
Staffing Levels
6/10
✓
There were enough staff on duty and the provider had a system to work out safe staffing numbers according to the needs of people living at the home.
Training & Dev
6/10
✓
Per 2022 comprehensive inspection: Staff received the induction, training and support they needed to carry out their roles effectively.
Management
6/10
✓
The registered manager was responsive to feedback given and was dedicated... Staff consistently told us they felt the service was well led and they enjoyed their work.
Programmes
6/10
✓
Per 2022 comprehensive inspection: People's suggestions about activities... including, arts and crafts, gardening, pet therapy and musical entertainment.
Points to consider
Quality checks on medication creams and water safety risks are not fully picking up issues, so management oversight has gaps.
we found audits needed improving in relation to topical medicines and Legionella.
Staffing meets basic needs with enough people on shift, but no details on low agency use or stable long-term team.
There were enough staff on duty and... staff were safely recruited.
Training covers basics and induction with supervisions, but no specialist courses or funded qualifications mentioned.
Per 2022 comprehensive inspection: Staff felt they had received enough training, and some told us they were glad of the opportunity to develop their skills.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews