Working at Harton Grange

People were protected from the risk of abuse. Staff were trained in safeguarding... Accident and incident reports were analysed, enabling any safety concerns to be acted on.

The whole staff team were incredibly enthusiastic and passionate about the services they provided. They were skilled and highly motivated and said they were proud to work at the home and deliver a high quality, caring service.

There was a well-established staff team who had worked at the home for several years... Staffing levels were monitored to ensure there were enough staff to provide safe support. People said there were enough staff.

Staff received training including any specialist training to ensure people were supported safely and their needs were met... Staff received supervision and appraisal and had opportunities for personal development and career progression.

The provider's vision and values were person-centred to make sure people were at the heart of the service. This vision was driven by the exceptional leadership of the registered manager.

There was an extensive programme of individual, group activities and engagement with the community... various projects taking place with people and school children... The home was involved in an iPad engagement project.