Working at Hartleys Care
35 King Street, Sheffield, S26 4TX
Operated by Principle Support Ltd
5 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by approachable management with good teamwork, training and safe medicines, but unclear staff retention and basic activities are drawbacks."
Safety & Risk
8/10
✓
Systems were in place to make sure people received their medicines safely, which included key staff receiving medicine training and regular audits of the system.
Staff Culture
7/10
✓
Staff told us there was good team work and they felt comfortable raising any issues to do with the service and said they were always listened to by management.
Staffing Levels
6/10
✓
There were appropriate numbers of staff employed to meet people's needs and provide a personalised service.
Training & Dev
7/10
✓
As well as mandatory training, staff were offered opportunities to complete further training to support their personal development. Staff could discuss their wellbeing and training in regular supervision meetings.
Management
7/10
✓
Staff told us they felt supported by the management team who they said were approachable.
Programmes
6/10
✓
People had regular scheduled activities and could choose what they wanted to do at other times. Activities included those relating to daily living skills such as shopping, as well as leisure activities.
Points to consider
Staff numbers are enough to meet needs promptly, but no details on staff retention or agency use to show stable team.
There were appropriate numbers of staff to meet the needs of people who used the service.
Activities include shopping and social events for variety, but no specialist programmes or coordinator for more creative work.
Staff supported people to engage in a wide range of activities and interests. People had regular scheduled activities and could choose what they wanted to do at other times.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews