Working at Hartismere Place
Castleton Way, Eye, IP23 7BH
Operated by Care UK Community Partnerships Ltd
60 bedsNursing homes
Workplace Score
8.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.0/10
Key Finding
"Supportive new management and enthusiastic staff culture stand out, although long-term team stability is still developing after recent recruitment."
Safety & Risk
8/10
✓
Staff were aware of [safeguarding] and knew how to report... Risks were assessed... plans put in place... Medicines systems were well organised... Accidents and incidents were recorded and investigated appropriately... lessons learnt... shared.
Staff Culture
9/10
✓
Staff team were equally as enthusiastic... 'I am very happy to be part of the ongoing development... It's a lovely place to work and I am very proud... Both the manager and the deputy's positive approach is contagious.'
Staffing Levels
7/10
✓
A tool was used to assess the number of staff required... they had recently recruited a number of new staff which had reduced the number of agency staff... Staff continued to be recruited safely.
Training & Dev
7/10
✓
New staff completed a comprehensive induction programme... Nursing staff had access to clinical skills training including syringe drivers... Staff received regular... supervision sessions to... explore development aspirations.
Management
9/10
✓
The registered manager had been in post for six months... developed all aspects of the service... supported by a very pro-active provider team... staff: 'The new management team have given me so much support... open door policy.'
Programmes
8/10
✓
Staff were pro-active in using people's prior interests to develop meaningful activities... wide range of activities... actively involved with local community organisations including local schools... organised outings to... Banham Zoo.
Points to consider
Staffing levels are good enough now with less agency after hiring new people, but no long-term team stability or unhurried care mentioned.
the registered manager told us they had previously used a number of agency staff but they had recently recruited a number of new staff which had reduced the number of agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews