Working at Hartington Road Care Home
75 Hartington Road, Leicester, LE2 0GQ
Operated by Care 24-7 Leicester Limited
8 bedsResidential homesHomecare agenciesSupported living
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Supportive management treating staff like family fosters a positive culture and stable team, although basic activities without a dedicated coordinator keep work routine."
Safety & Risk
8/10
✓
Per 2020 targeted inspection: We were assured the provider was preventing infections, meeting shielding and distancing rules, admitting safely, using PPE effectively, accessing testing, with up-to-date policy; per 2019: Staff managed medicines safely, good risk assessments.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: The home had a calm and happy atmosphere. Care workers told us the registered manager treats us all like family.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: There were enough staff on duty to meet people's needs, staffing levels were flexible, most of the staff had worked at the home since it opened.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: All staff had annual essential training and further training in more specialised areas including learning disabilities, autism and challenging behaviour. Staff had regular supervision.
Management
8/10
✓
Per 2019 comprehensive inspection: Care workers told us the registered manager always put the people using the service first and was supportive of the staff team. A care worker said, 'He treats us all like family. He is an excellent manager.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: Each person had a pictorial individual activity timetable and took part in activities in the home and the community including trips, discos, cultural celebrations; per 2020: Activities had continued in different formats with increased in house activities.
Points to consider
No dedicated activities coordinator or specialist programmes like pet therapy, just timetabled home activities, trips and discos, so the job stays mostly routine personal care.
Each person had a pictorial individual activity timetable and took part in activities in the home and the community. Photos were displayed... trips and meals out, discos, and cultural celebrations (per 2019).
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews