Working at Hartford Court
Catherington Place, Portsmouth, PO3 6GN
Operated by Hartford Care (4) Limited
60 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Supportive management fosters a family-like culture with strong safety, but high staff turnover and stretched staffing when colleagues call in sick hold it back."
Safety & Risk
7/10
✓
2022 targeted inspection: We were assured the provider was preventing infections, using PPE effectively, managing outbreaks, and had up-to-date infection policy; per 2018: medicines and risks now safe post-improvements.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff told us 'It's like a family here' and 'We really support each other and can always approach any of the management team'.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: People benefitted from adequate staffing ratios but some staff told us that they could become stretched when colleagues called in sick at short notice.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Mandatory training was completed by all care staff at required intervals with regular supervision, though some e-learning deficits noted.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff and families described the registered manager and management team as open, approachable and supportive.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Two activity co-ordinators scheduled a timetable of group events and one-to-one sessions with internal and external activities.
Points to consider
Staffing is adequate but nothing special, as staff get stretched when colleagues call in sick and there was high staff turnover last year.
Per 2018 comprehensive inspection: The service had experienced a large turnover of staff. This had amounted to 41 personnel during the previous year. Some staff told us that they could become stretched when colleagues called in sick at short notice.
Only standard training and supervision with no specialist courses or funded qualifications mentioned beyond basics.
Per 2018 comprehensive inspection: The training identified by the service as mandatory was completed by all care staff at the required intervals... some deficits in e.learning targets including updates for dementia, safeguarding, and pressure care training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews