Working at Hart Plain Care
79 Silvester Road, Waterlooville, PO8 8TR
Operated by Select Supported Care Limited
7 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel valued and supported with regular training and enough staff, but no formal activities programme and medicines management issues hold it back."
Safety & Risk
5/10
!
Medicines were not always managed safely as the policy did not cover PRN medicines and liquid medicines were not dated when opened, though issues were addressed immediately.
Staff Culture
7/10
✓
Staff told us they felt listened to and valued, described management as flexible, supportive, open, approachable and caring, and enjoyed working at the home.
Staffing Levels
6/10
✓
There were sufficient numbers of staff deployed to support people living in the home; one staff member was adequate as people were very independent.
Training & Dev
6/10
✓
Staff had received training appropriate to their role including safeguarding, first aid, and medicines, with regular supervision every 3 months.
Management
5/10
!
The registered manager and provider were accessible to people and staff and there was an open culture; however policies and procedures had not always been updated to reflect current best practice.
Programmes
4/10
!
During evenings and weekends, games were available, however there was no formal activities programme as people had busy day services or work placements.
Points to consider
No formal activities programme or coordinator, so staff work is mostly basic support, cleaning, and meal prep with little creative variety.
however there was no formal activities programme as the service recognised that people had busy lives at the day centre or work placements
Medication handling had issues like undated liquid bottles and incomplete policy, even though fixed right away.
Bottles of liquid medicine and ointments had not been dated when opened and stock was not used in order of its expiry date
Outdated policies mean leadership oversight has gaps, even with an approachable manager.
Policies and procedures had not always been updated to reflect current best practice
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews