Working at Harrowby Lodge Nursing Home
4 Harrowby Lane, Grantham, NG31 9HX
Operated by Harrowby Lodge Nursing Home Limited
30 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Consistent staffing without agency use and a warm positive culture, but audits miss some issues and as-needed meds plans were lacking."
Safety & Risk
6/10
✓
Risks to people's health were monitored and reviewed in a timely way. Medicines were administered safely. Staff had received safeguarding training and knew how to report concerns confidently.
Staff Culture
7/10
✓
There was a positive culture in the service... warm and welcoming atmosphere... Staff were complimentary of the management team... people and staff are very fond of them.
Staffing Levels
7/10
✓
A nurse told us, 'There are enough staff on shift, the level is adjusted according to people's needs and they don't use agency staff here.' Rotas confirmed the level of staff deployed was consistent.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff completed a thorough induction, undertook additional training to meet people's needs, and the registered manager met regularly with staff to review their practice and development.
Management
5/10
!
People, relatives and staff thought the service was well managed. They felt supported and able to raise any concerns which were taken seriously. Staff described the registered manager as visible, approachable and hands on.
Programmes
6/10
✓
There were several meaningful activities available... good links with the local community... range of activities for people with different interests. Local schools had previously been invited into the service.
Points to consider
Managers are approachable and responsive but do not do audits well enough to spot all problems early.
Audits did not always identify shortfalls in the service.
Some residents were missing plans for when to give as-needed medication, though this was fixed straight away.
When people were prescribed medicines 'as and when required' (PRN), six people did not have protocols in place. The registered manager immediately implemented missing protocols.
Only standard training like induction and basic extras, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff completed a thorough induction... continued to undertake additional training to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews