Working at Harrier Lodge
Thanet Way, Whitstable, CT5 3FS
Operated by Care UK Community Partnerships Ltd
65 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Stable staffing without agency and strong safety practices, although training lacks funded qualifications and career paths."
Safety & Risk
8/10
✓
People were safeguarded from the risk of abuse. Risks to health and safety had been managed and people received safe care and treatment. Medicines were managed safely in line with national guidance.
Staff Culture
7/10
✓
Staff said there was an explicit 'no tolerance approach' to any member of staff who did not treat people in the right way. They were confident the registered manager would quickly address any 'whistle-blowing' concerns about a person not receiving safe care and treatment.
Staffing Levels
7/10
✓
Records showed shifts were being reliably filled and no agency nursing or care staff were being used. A member of staff said, "I think staffing levels are good here".
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff told us they had enough training. Staff attended an ongoing training programme of both core training and training specific to people's needs, such as diabetes or managing skin integrity.
Management
7/10
✓
The registered manager had established a culture in the service emphasising the importance of providing people with person-centred care. A relative said, "The service is well-run, the manager always seems to be around and is easy to talk to."
Programmes
7/10
✓
Per 2019 comprehensive inspection: The service had a lifestyle team who organised and ran activities... The registered manager told us the service was in the process of introducing the 'NAMASTE' care programme around end of life support.
Points to consider
Training covers core skills and some specialist areas like dementia, but no funded qualifications or career paths to help you get ahead.
Per 2019 comprehensive inspection: Staff told us they had enough training. When staff started working at the service they had a three week induction which included training and working alongside experienced staff. Staff attended an ongoing training programme of both core training and training specific to people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews