Working at Harrier House Care Home

People were consistently safe and protected from harm... by effective safeguarding policies... People received their medicines safely... Regular audits and competency checks ensured people remained safe.

Staff told us, 'This is the best place I have ever worked; I finally have a career where I can progress whilst caring...' Another said, 'The registered manager is exceptional... I know that my opinion matters, I'm valued...'

Staff were trained to a high standard... Staff told us there were 'champions' in different areas of care such as safeguarding and continence care. This meant that staff had received additional training in these areas.

People said it was well led, and the registered manager was excellent and approachable. Staff told us, 'The registered manager is exceptional. Their door is always open, and we all use it. I know that my opinion matters, I'm valued...'

The service worked in partnership... and participated in research into music interventions for people with dementia... employed activity co-ordinators... clubs such as book, gardening and knitting clubs... partnership with a local primary school.