Working at Harper house - Wolverhampton

Basic activities like games, karaoke and outings with no dedicated coordinator or specialist programmes, so the role lacks creative variety beyond routine care.

People had a variety of internal activities (such as games and karaoke) and external activities which they enjoyed on a regular basis.

Only standard training, induction and supervision with no specialist courses or funded qualifications for career growth.

Staff were trained and supported to be skilled and efficient in their roles. They were very happy about the level of training and support they received.

Staffing is adequate and stable with long-serving team but relies on flexible cover for illness, no extra for unhurried personalised care.

Staff were prepared to work flexibly and would cover staff illness or planned events. Staff and visitors told us there were always enough staff on duty.