Working at Harper Fields
Kenilworth Road, Coventry, CV7 7SR
Operated by Barchester Healthcare Homes Limited
80 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"A close-knit team with engaging activities and strong support for staff, but medicines safety gaps and mealtime response delays need attention."
Safety & Risk
6/10
✓
Per 2020 inspection: Assured on all infection prevention measures. Per 2018: Overall medicines safe but 'provider needed to ensure safe medicines management was consistently followed'
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: 'It is a homely atmosphere. We are one big family.' Staff: 'We are quite a close knit team and we are very good at supporting each other'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were enough staff on duty to support people safely. Staff told us they felt there were enough of them to support people's needs without rushing.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff received regular refresher training... specialised tissue viability training... operational trainer worked alongside staff to observe practice and provide support.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff told us they enjoyed working at the home and felt well supported... 'manager who is very approachable which helps immensely'
Programmes
8/10
✓
Per 2018 comprehensive inspection: Activities co-ordinator; wide range including pet therapy, gardening, Tai Chi, community trips, floristry; introducing Namaste programme with local university.
Points to consider
Staff numbers are sufficient most days but can get busy at mealtimes so responses to call bells slow down.
Per 2018 comprehensive inspection: However, one person felt staff were not as responsive at meal times when they were busy assisting people with their meals.
Some gaps in medicine safety like staff not always watching people swallow their pills.
Per 2018 comprehensive inspection: 'The staff always give me my medicine. They put the pills in a little plastic container and leave me to take them.' Staff should observe people take their medicines before signing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews