Last updated: 9 February 2026
"Staff enjoy rewarding work with approachable management, but no activities programme makes the role mostly routine personal care."
People's medicines were managed safely. Staff had been trained and checked for competence to administer medicines. We have made one recommendation about safe use of topical patches.
Staff we spoke with told us they enjoyed their work and found caring rewarding.
We found there were enough staff on duty to support and care for people safely.
Staff had been trained and checked for competence to administer medicines. Staff had training on safeguarding.
Feedback about the management at the service was positive. People, relatives and staff felt able to approach the management at any time.
No activities, engagement, or creative approaches mentioned at all.
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement or creative approaches mentioned at all
Staffing is adequate but nothing special, with some agency workers covering shifts.
Agency staff were being used to fill gaps on staffing rotas.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff had training on safeguarding, infection prevention and control procedures and medicines administration
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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