Last updated: 10 February 2026
"Strong safety practices and consistent staffing meet needs well, but the lack of a registered manager is a major drawback."
Staff had received safeguarding training and knew how to recognise signs of abuse... Risk assessments and management plans were in place... Medicines were safely obtained, stored, recorded, administered... The manager reviewed and analysed information to identify trends.
Staff were motivated, spoke positively and felt well supported... 'We are really very well supported.' And, 'The manager and owner really listen to us.'
People, relatives and staff told us staffing levels were sufficient to meet people's needs... Support was provided by a consistent team of staff who were familiar with people's needs.
Staff told us they were well supported with supervision and training... 'They are very supportive and understanding.'
The service did not have a manager registered with the Care Quality Commission.
Staff dedicated to supporting people with activities worked most days... 'We have music come in and we play games.'... We heard about a trip out to Brighton Pier... plans to make more trips.
No permanent registered manager in post after the previous one died unexpectedly, using an interim instead.
The previous registered manager had died unexpectedly... The service did not have a manager registered with the Care Quality Commission.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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