Working at Harlington House

No permanent manager in place yet, as the new one has only been there 6 months and is still applying to register.

At the time of our inspection there was not a registered manager in post. A new manager had been in post for 6 months and had submitted an application to register.

Some health risks like weight checks are not monitored properly, and staff sometimes miss time-sensitive medication or forget masks.

Risks to people's health had not always been consistently monitored. For example, 2 people needed their weight monitoring, and this hadn't been reviewed as outlined in the care plan.

Staffing levels are enough to cover needs but recruitment has gaps like unchecked employment history and ignored reference feedback.

Staff recruitment was not robust. Gaps in staff's employment had not always been accounted for and feedback from references had not been considered in relation to potential risk or performance issues.