Working at Harley Grange Nursing Home
25 Elms Road, Leicester, LE2 3JD
Operated by HC-One Limited
34 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported by management with strong safety practices, but staffing shortages and inconsistent activities hold it back."
Safety & Risk
7/10
✓
2022: Staff followed best practice guidance on PPE and infection control; assured on preventing infections, safe admissions, testing and risk assessments; per 2019: detailed risk assessments and safe medicines management.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff felt involved in the running of the home and were supported by the registered manager; people spoke positively about the management team.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: People, their visiting relatives and staff all told us there were not enough staff to meet people's needs, though levels had recently been increased.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Training offered to staff was comprehensive and was updated regularly; 2022: Staff had received training in COVID-19, and infection prevention and control.
Management
6/10
✓
Per 2019 comprehensive inspection: Staff told us they felt supported by the new manager; 2022: staff spoke positively about the support they had received from the registered manager and provider.
Programmes
5/10
!
Per 2019 comprehensive inspection: A wide range of activities were planned to suit people's choices, including a book club; activities person was not always present in lounge.
Points to consider
Staff, people and relatives all said there weren't enough staff before a recent increase, so shifts felt stretched.
People, their visiting relatives and staff all told us there were not enough staff to meet people's needs.
Activities person runs a varied programme like book club but isn't always there, so days might lack variety.
we noted that the activities person was the only person in the main lounge, but they were not there all of the time.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews