Last updated: 10 February 2026
"Staff feel valued in a positive culture with consistent staffing, but weak oversight missed medicine management issues and safety risks."
Record keeping of controlled drugs was not always accurate or kept up to date... we found 5 staff competency checks were out of date... Some environmental risks required a more robust oversight.
Staff spoke positively about the management team and the support they received... Comments included, "Haresbrook is a fun place to work at," "I enjoy the residents having a good time and chatting with them," and "We look after residents as if they are family members."
The registered manager and provider were open about staff vacancies and the challenges of recruiting staff. The registered manager used consistent agency staff to ensure there were enough staff on shift to monitor and support people safely.
Staff had completed training to administer medicines. However, we found 5 staff competency checks were out of date.
The providers systems and processes to monitor oversight had not always been effective in identifying some of the concerns we found during inspection, including, medicine management and environmental risks.
Not covered in 2022 focused inspection report; 2020 comprehensive report over 2 years old.
Drug records were inaccurate and some staff had out of date checks for giving medication safely.
Record keeping of controlled drugs was not always accurate or kept up to date. Checks did not identify the controlled drugs register was not accurate... 5 staff competency checks were out of date.
Managers audits missed issues like inaccurate drug records and staff medication checks.
Medicine audits had not identified areas of concern we highlighted during our inspection.
Staff vacancies are covered by agency workers even though there are enough on shift.
open about staff vacancies and the challenges of recruiting staff. The registered manager used consistent agency staff
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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