Last updated: 9 February 2026
"Supportive managers and a happy team with strong training, although staffing occasionally relies on staff from a sister home."
Staff trained in safeguarding and confident in whistleblowing; safe medicines with competency checks; robust risk assessments and incident audits.
Staff described 'one big happy team'; confident in raising concerns, enthusiastic about awards and support from managers.
Sufficient numbers of staff with system to call on staff from sister home if needed; safe recruitment processes in place.
Comprehensive induction with Care Certificate, mandatory and specialist training in Autism, learning disabilities, behaviours that challenge; regular supervision, appraisals, and career succession plans.
Relatives and staff praised managers as 'massively supportive', 'approachable' with 'open door policy'; outstanding in well-led with strategic plan, audits, and staff incentives.
Activities coordinator provides varied programme: pottery, gardening, petting zoo, outings to safari park, seaside, music therapy, life skills like cooking.
Staffing is adequate but they sometimes call in extra staff from a sister home when needed.
There was a system to ensure enough staff were on duty for pre-booked respite care and staff can be called on when needed from a sister home or the main part of the service, the Cherwell Centre.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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