Working at Harefield Lodge
6 Westwood Road, Southampton, SO17 1DN
Operated by Voyage 1 Limited
7 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.9/10
Key Finding
"Exceptional activities and programmes, brilliant management and supportive culture, although occasional agency staff cover absences."
Safety & Risk
8/10
✓
2021 targeted inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections... promoting safety through... hygiene... using PPE effectively... infection prevention and control policy was up to date.'
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: 'There was a happy, open, calm, supportive culture within the home... Staff told us they felt very well supported... 'I feel listened to. We work really well as a team.''
Staffing Levels
7/10
✓
Per 2018 comprehensive inspection: 'People, staff and relatives told us there were enough appropriately trained staff employed to meet people's needs... Annual leave or staff sickness absences were covered... by existing staff. If this was not possible agency staff were used.'
Training & Dev
8/10
✓
Per 2018 comprehensive inspection: 'Staff received up to date training on all core subjects as well as ad hoc training... such as autism and specialist medicine training.' 2021: 'Staff had received updated training in... infection prevention and control (IPC). Positive feedback from... health professionals.'
Management
8/10
✓
Per 2018 comprehensive inspection: 'The manager is just brilliant, they really care about the people and have certainly turned the service around.' Staff: 'The support I get is out of this world.'
Programmes
9/10
✓
Per 2018 comprehensive inspection: 'Music therapy, sensory sessions... baking... pet tortoises... vegetable growing... led to major reduction in... behaviour that challenged... grown in confidence.'
Points to consider
Staffing is good enough for unhurried one-to-one care, but they sometimes use agency staff to cover absences.
Annual leave or staff sickness absences were covered in the first instance by existing staff. If this was not possible agency staff were used.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews