Working at Hardwick Dene
Hardwick Lane, St Neots, PE19 5UN
Operated by Hardwick Dene Ltd
50 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"A supportive culture and strong safety practices shine through, although staffing feels stretched at weekends and training remains basic."
Safety & Risk
7/10
✓
2022 targeted inspection: assured on infection prevention/control, PPE use, testing, social distancing, outbreak management; per 2017: safe medication processes, safeguarding training, risk assessments, incident monitoring.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: 'culture here is one that listens and supports staff', staff suggestions implemented, positive comments on approachable managers and two-way supervision conversations.
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: 'sufficient number of staff to meet people's assessed needs' but 'mixed opinions over the number of staff available, particularly at weekends' and one observed 10-minute wait for support.
Training & Dev
5/10
!
Per 2017 comprehensive inspection: standard training programme including safeguarding, moving and handling, medication, MCA/DoLS, infection control; induction, supervisions, spot checks and appraisals in place.
Management
6/10
✓
Per 2017 comprehensive inspection: acting manager approachable with staff support from operations manager, quality monitoring and staff meetings in place; registered manager referenced in 2022 targeted inspection.
Programmes
6/10
✓
Per 2017 comprehensive inspection: dedicated activities co-ordinator providing individual/group activities, sensory/memory rooms, external entertainers, choir visits, exercises, boat trips, garden centre visits.
Points to consider
Staff numbers meet basic needs but feel stretched at weekends with some long waits for residents.
People and their relatives had mixed opinions over the number of staff available, particularly at weekends... a person had waited too long for support by staff (10 minutes)
Only standard training like safeguarding and moving people, no specialist courses or funded qualifications.
Training included, safeguarding adults; moving and handling; medication administration; mental capacity act 2005 (MCA) and deprivation of liberty safeguards (DoLS); infection control; and food hygiene.
Some activities and trips with a coordinator but lacks specialist programmes for more variety in the role.
Activities were in place for people to take part in, but people felt that there could be more in place to help with stimulation... external entertainers... boat trips... visits to local garden centres
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews