Working at Harding House
70 North Side Wandsworth Common, London, SW18 2QX
Operated by Achieve Together Limited
10 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"A motivated team with strong culture, good training and approachable management, but basic activities and no dedicated programmes."
Safety & Risk
7/10
✓
People were protected from the risk of abuse. Staff had received training on identifying and reporting abuse... Risks to people were assessed regularly... Medicines were managed safely... Lessons were learned from incidents and learning was shared with the staff team.
Staff Culture
8/10
✓
Staff were organised, motivated and worked well as a team. They enjoyed working at the home and told us they felt valued. One staff member said, 'We get on well.' Another staff member said, 'It's always improving. We share best practice. The team are very supportive.'
Staffing Levels
6/10
✓
Staffing levels were regularly reviewed against people's support needs. People told us there were enough staff on duty.
Training & Dev
7/10
✓
The providers training matrix documented a high level of compliance for all staff in topics such as medicines administration, safeguarding and food hygiene. Staff felt supported by the registered manager and had ongoing opportunities to reflect on their working practices and professional development. This included regular supervision meetings and an annual appraisal.
Management
7/10
✓
People told us the registered manager was approachable and responsive. One person commented, 'I speak to the manager. He is very happy and makes time for me.'
Programmes
5/10
!
The service supported people to attend activities in the local community... Some people told us that staff encouraged them to go out or engage in activities... One person said, 'They've [staff] taught me to cook. We have a session every week.'
Points to consider
Only basic activities like cooking sessions and community outings with no dedicated coordinator or specialist programmes, so the role is mostly routine personal care.
Participation in organised activities and trips varied from person to person. Some people told us that staff encouraged them to go out or engage in activities but said they were happy just being at home.
Staffing is adequate with enough staff on duty, but no details on low agency use or long-serving team making workloads unhurried.
There were enough staff to meet people's needs in a timely way. People told us there were enough staff on duty.
Training covers mandatory topics with high compliance and supervision, but no funded qualifications or named career development programmes.
The providers training matrix documented a high level of compliance for all staff in topics such as medicines administration, safeguarding and food hygiene.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews