Last updated: 9 February 2026
"Supportive management and positive culture, but few activities leaving some residents bored and staffing concerns on the second floor."
The provider had systems in place to safeguard people from abuse. People received their medicines safely.
There was a positive culture in the service. Feedback we received from staff was generally very positive.
We received some mixed feedback about staffing levels. Some staff were concerned about sufficient staffing on the second floor.
Staff had completed training in core subjects to support them in their role. Training was regularly refreshed to ensure staff continued to follow best practice.
Staff told us they felt supported by the management team. A staff member told us, '[registered managers name] is spot on and sees things, they are always out on the floor.'
There was some mixed feedback about the range of activities available to people. Some people told us they were bored and did not have much to do. There were no dedicated activity staff.
Few activities on offer with no dedicated coordinator, some residents bored.
There was some mixed feedback about the range of activities available to people. Some people told us they were bored and did not have much to do. There were no dedicated activity staff, care staff carried out activities as part of their caring role.
Some staff say not enough workers on the second floor at times.
We received some mixed feedback about staffing levels. Some staff were concerned about sufficient staffing on the second floor.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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