Working at Harbour Care Home
139 The Broadway, Herne Bay, CT6 8HY
Operated by Harbour Homes UK Limited
12 bedsResidential homesHomecare agenciesSupported living
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff receive specialist training and medicines are managed safely, but basic activities and adequate staffing hold it back."
Safety & Risk
7/10
✓
Medicines were managed and stored safely... Clear records were kept... up to date and had no gaps... lessons were learned when things went wrong.
Staff Culture
6/10
✓
Staff told us they thought the culture at the service was transparent and open, and senior staff were available if they had queries or concerns.
Staffing Levels
5/10
!
There were enough staff to meet people's needs.
Training & Dev
7/10
✓
When people had specific health conditions, staff were provided with specialist training in order to effectively care for them.
Management
6/10
✓
People found the registered manager approachable and supportive.
Programmes
4/10
!
People were supported to follow their interests and take part in social activities. For example, people told us that they liked playing pool, listening to music.
Points to consider
Staffing is adequate but nothing special, no mention of low agency use or long-serving staff.
There were enough staff to meet people's needs.
Only basic activities like music, pool and outings, no coordinator or creative programmes to vary the workday.
People were supported to follow their interests and take part in social activities. For example, people told us that they liked playing pool, listening to music.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews