Working at Harbour Care Centre
4 Haven View, Bristol, BS20 7QA
Operated by Hudson (Harbour) Limited
108 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"A fantastic staff culture and strong safety practices shine through, but basic training without specialist courses and standard activities limit development."
Safety & Risk
8/10
✓
Accidents and incidents were recorded and reviewed by the registered manager. Analysis took place to give opportunity to identify any themes or trends. Medicines were stored safely... MAR charts were used to record when staff had administered medicines... completed accurately.
Staff Culture
8/10
✓
Staff who had worked in the home for a long time reflected on the changes... 'there has been a lot of positive changes, morale is fantastic'. Another member of staff said, 'there is a completely different atmosphere since two years ago, it is very smoothly run'.
Staffing Levels
7/10
✓
Staff confirmed staffing levels were good. During our inspection we observed a calm atmosphere with call bells being answered promptly.
Training & Dev
6/10
✓
The registered manager regularly monitored staff training to ensure staff were up to date with courses the provider considered mandatory. Courses provided for staff included key topics such as safeguarding, moving and handling and mental capacity.
Management
7/10
✓
People in the home knew the manager and told us they thought the home was well run. The registered manager had a weekly meeting with the managing director to discuss issues such as staffing levels.
Programmes
6/10
✓
There was a varied activities programme in place... The activity coordinator told us that one of the most popular events was the choir they had started with people in the local community. We saw examples of craft and jewellery items that people had made.
Points to consider
Staff get standard training like safeguarding and moving people but no specialist courses or funded qualifications for career growth.
Courses provided for staff included key topics such as safeguarding, moving and handling and mental capacity.
Activities include a coordinator, choir with locals and crafts but no specialist programmes or innovative approaches to make the job more varied.
There was a varied activities programme in place... the choir they had started with people in the local community... craft and jewellery items that people had made.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews