Working at Hapstead Village
Camphill Devon Community, Buckfastleigh, TQ11 0JN
Operated by Camphill Devon Community Limited
48 bedsResidential homesHomecare agenciesSupported living
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Good training and a positive culture with strong teamwork, but staffing shortages and weak management oversight hold it back."
Safety & Risk
4/10
!
Throughout the inspection we observed staff from four homes on the campus not wearing face masks correctly; wearing the wrong type of face covering and, in some cases not at all.
Staff Culture
6/10
✓
Despite our findings in relation to staffing there was good teamwork and staff morale. The managers and provider promoted an open culture which contributed to staff work satisfaction.
Staffing Levels
3/10
✕
There were not always enough staff to meet people's needs effectively. The provider had identified this and were taking action to address staffing levels.
Training & Dev
6/10
✓
The services training matrix showed staff had received training in a variety of subjects such as, safeguarding, infection control, moving and handling, health and safety and medicines. Specialised training was also provided that reflected the needs of people living at the service.
Management
4/10
!
The systems in place to monitor the quality of service were not always effective. For example, the concerns that we found in relation to MCA, safeguarding and notifiable incidents had not been identified through the providers governance systems.
Programmes
5/10
!
Each person's support plan included a list of their known hobbies/interests and staff supported people to take part in things they liked to do. People were also supported to do voluntary work within the local community.
Points to consider
Not enough staff at times, which stopped people doing enjoyable community activities.
staffing shortages meant there was not enough staff to support this person.
Managers missed key issues like consent decisions and notifying the regulator of incidents.
the concerns that we found in relation to MCA, safeguarding and notifiable incidents had not been identified through the providers governance systems.
Staff not always using masks or PPE properly, risking infections for people and staff.
we observed staff from four homes on the campus not wearing face masks correctly; wearing the wrong type of face covering and, in some cases not at all.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews