Working at Hansa Lodge
58 Farm Road, Rainham, RM13 9LG
Operated by Cygnet Learning Disabilities Midlands Limited
5 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong leadership and excellent safety with good training and teamwork, but early staff turnover and bank staff use are drawbacks."
Safety & Risk
8/10
✓
Safeguarding systems and processes in places... concerns had been investigated properly... detailed risk assessments... medicines correctly... lessons were learnt when things went wrong.
Staff Culture
7/10
✓
One staff member said, 'People work together as team.' Another said, 'If I felt there was something I would speak up – I would be listened to.'
Staffing Levels
5/10
!
There were a sufficient number of staff at the service. One staff member told us, 'We have enough staff.' Where there was need for cover other workers and bank staff could be called.
Training & Dev
7/10
✓
Staff received relevant, ongoing training for their roles... some staff had completed national vocation qualifications in health and social care. A staff member said, 'Yes the training is fantastic.'
Management
7/10
✓
People and staff thought highly of the registered manager and that the service was well managed. One person said, '[Registered manager] is wonderful.'
Programmes
6/10
✓
People were supported to take part in activities of their choice... 'We're going on holiday soon to Great Yarmouth.' 'They're going to bring me bowling and ice skating.' 'We've been to Southend this summer.'
Points to consider
Staffing is adequate but they use bank staff for cover when needed and had some early staff turnover.
There had been initial challenges for the service... with some turnover of staff... Where there was need for cover other workers and bank staff could be called.
Activities include outings like bowling and holidays but no dedicated coordinator or specialist programmes to enrich the role.
People were supported to take part in activities of their choice. One person told us, 'We're going on holiday soon to Great Yarmouth.' Another person told us, 'They're going to bring me bowling and ice skating.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews