Working at Hannacott
Abbeymead Avenue, Gloucester, GL4 5GR
Operated by Rehability UK Support Services Ltd
6 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Stable core staff ensure consistent support with varied activities and good training, but no permanent manager after high turnover holds it back."
Safety & Risk
6/10
✓
People received their medicines as prescribed. ... We found storage guidelines on two items had not been followed. ... They took immediate action... regular audits took place
Staff Culture
6/10
✓
The effectiveness of a core of staff, ensuring people received consistent support strongly emerged from the feedback we received from people's relatives.
Staffing Levels
6/10
✓
Adequate staffing levels were maintained. ... Agency staff had been used recently although recruitment of regular staff was in progress.
Training & Dev
6/10
✓
Staff had completed training such as, effective communication, working in a person-centred way and first aid. Training specific to the needs of people using the service had also been completed... Staff told us they received enough training for their role.
Management
2/10
✕
At the time of our inspection visit, Hannacott did not have a registered manager in post. ... They were the fourth manager in post since our previous inspection
Programmes
6/10
✓
People were supported to take part in activities and interests both in the home and in the wider community. This included visits to social clubs, fitness sessions, shopping, concerts, swimming, ice skating and music therapy.
Points to consider
No permanent manager in place, and this is the fourth manager since the last inspection.
Hannacott did not have a registered manager in post... the fourth manager in post since our previous inspection
Staffing is adequate but some agency workers have been used recently.
Agency staff had been used recently although recruitment of regular staff was in progress.
Only standard training like first aid and epilepsy, no specialist courses or funded qualifications.
Staff had completed training such as, effective communication, working in a person-centred way and first aid. Training specific to the needs... such as epilepsy and diabetes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews