Working at Hanford Court Care Home
Bankhouse Road, Stoke On Trent, ST4 8EN
Operated by Avery Homes Hanford Limited
61 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.9/10
Key Finding
"Innovative activities and programmes with a supportive team culture and stable staffing, although training lacks specialist courses."
Safety & Risk
8/10
✓
Assured service followed safe infection prevention procedures (2020); people protected from abuse with learning from incidents (2019).
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff operated as a team creating homely family environment; staff felt listened to and supported.
Staffing Levels
8/10
✓
Consistent staff group trained in different roles to ensure enough staff available (2020 targeted inspection); staff felt there were enough to meet needs (2019).
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff complementary about training with induction, regular updates and 'always something to learn'.
Management
8/10
✓
Per 2019 comprehensive inspection: Staff told us they felt listened to and well supported with opportunities to raise issues in supervisions.
Programmes
9/10
✓
Per 2019 comprehensive inspection: Innovative virtual fish tank significantly increased wellbeing and reduced anxiety; global postcards improved communication; community links with schools and choir.
Points to consider
Staff get regular training updates but no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff told us they had an induction into their role and regular updates to their training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews