Last updated: 10 February 2026
"Innovative activities and programmes with a supportive team culture and stable staffing, although training lacks specialist courses."
Assured service followed safe infection prevention procedures (2020); people protected from abuse with learning from incidents (2019).
Per 2019 comprehensive inspection: Staff operated as a team creating homely family environment; staff felt listened to and supported.
Consistent staff group trained in different roles to ensure enough staff available (2020 targeted inspection); staff felt there were enough to meet needs (2019).
Per 2019 comprehensive inspection: Staff complementary about training with induction, regular updates and 'always something to learn'.
Per 2019 comprehensive inspection: Staff told us they felt listened to and well supported with opportunities to raise issues in supervisions.
Per 2019 comprehensive inspection: Innovative virtual fish tank significantly increased wellbeing and reduced anxiety; global postcards improved communication; community links with schools and choir.
Staff get regular training updates but no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff told us they had an induction into their role and regular updates to their training.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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