Last updated: 9 February 2026
"Staff feel valued and motivated with strong safety and engaging activities, but unclear staff retention and basic training are drawbacks."
All the staff we spoke with understood their responsibilities to keep people safe... The provider had a robust framework in place for reporting and recording accidents, incidents and untoward events.
Staff spoke positively about the leadership and told us they felt valued and motivated to make a difference. Comments included, 'I feel I can speak to any senior carer or member of the management team and I'll be listened to and taken seriously.'
The home had sufficient numbers of skilled staff effectively deployed to meet people's needs.
Staff received a range of appropriate training applicable to their role which included: safeguarding, mental capacity, dementia, first aid, fire safety, medication and moving and handling.
Staff spoke positively about the leadership and told us they felt valued and motivated... 'The deputy has really stepped up and continued to manage the home well.'
The home benefited from a full-time activities coordinator... develop a varied and engaging activities programme that took account of people's physical, emotional and spiritual wellbeing... 'Seize the Day'
Staff numbers are enough to meet care needs but no details on team stability or agency use
The home had sufficient numbers of skilled staff effectively deployed to meet people's needs.
Training covers basics like dementia and medication but no specialist courses or funded qualifications
Staff received a range of appropriate training applicable to their role which included: safeguarding, mental capacity, dementia, first aid, fire safety, medication and moving and handling.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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