Working at Hancox Close
7-8 Hancox Close, Leamington Spa, CV33 9GD
Operated by Turning Point
6 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Approachable managers and supportive culture with enough staffing, but activities lack a dedicated coordinator and training misses specialist courses."
Safety & Risk
6/10
✓
Risks to people's health and wellbeing were assessed and mitigation plans were in place to reduce risks. Staff knew how to report and record accidents and incidents. Learning from incidents was shared with the staff team.
Staff Culture
6/10
✓
Staff told us they felt supported by the management team. All staff told us they felt supported by the management team.
Staffing Levels
6/10
✓
People, relatives and staff told us they felt there were sufficient staff to safely meet people's needs, as staffing levels were based around people's assessed health and care needs. Staff were not rushed and had time to spend with people.
Training & Dev
6/10
✓
Staff are all provided with person centred training, based around the needs and health conditions of people who we support. The provider's induction procedures and ongoing training provided staff with the skills and competencies.
Management
7/10
✓
People and staff told us the managers were always available, had an 'open door' policy, and were approachable.
Programmes
5/10
!
Activities took place with individuals, based on their personal preferences, each day. Staff consistently looked for opportunities to engage with people... some events people had enjoyed included seasonal events and celebrations.
Points to consider
Staff arrange some daily activities and outings based on what people like, but no dedicated activities coordinator or special programmes like pet therapy.
Activities took place with individuals, based on their personal preferences, each day. Staff consistently looked for opportunities to engage with people during our inspection visit.
Staff get person-centred training matched to residents' needs plus induction, but no specialist courses or funded qualifications mentioned.
Staff are all provided with person centred training, based around the needs and health conditions of people who we support.
Staffing is enough to meet needs without rushing, but no details on agency use or long-term staff retention.
People, relatives and staff told us they felt there were sufficient staff to safely meet people's needs, as staffing levels were based around people's assessed health and care needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews