Working at Hampton Lodge (St Basils)
33 Hill Lane, Southampton, SO15 5WF
Operated by Methodist Homes
44 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Good safety, training and activities with a positive culture, but no registered manager and staffing vacancies cause long waits for help."
Safety & Risk
7/10
✓
The provider had arrangements in place to protect people from risks to their safety and welfare, including the risks of avoidable harm and abuse... Medicines were stored and handled safely.
Staff Culture
6/10
✓
The home had a calm, welcoming atmosphere... Staff we spoke with were complimentary about the manager and said they had seen improvements since the manager had started work.
Staffing Levels
5/10
!
The provider employed sufficient staff... staffing levels were based on full occupancy, although there were ten vacancies at the time of our inspection.
Training & Dev
6/10
✓
Staff received appropriate training and supervision to maintain and develop their skills... Induction training was based on the Care Certificate.
Management
3/10
✕
There was no registered manager in post at the time of this inspection. A new manager who intended to register with us had been in post for seven weeks when we inspected.
Programmes
6/10
✓
There was a seven day programme of activities supported by two activity coordinators. These included visits by a 'Pets as Therapy' dog, manicures, reminiscence sessions, exercises, puzzles and board games.
Points to consider
No permanent manager registered yet, even though a new one has been in place for seven weeks.
There was no registered manager in post at the time of this inspection. A new manager who intended to register with us had been in post for seven weeks when we inspected.
Staffing is adequate but some residents and families say they wait a long time for help, and there are ten vacancies.
three people and two visiting family members said they did not think there were sufficient staff to support people safely... 'I am often kept waiting a long time.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews