Working at Hampton House
69 Keldregate, Huddersfield, HD2 1BQ
Operated by Horizon Healthcare Homes Limited
12 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Approachable managers who listen to staff and robust safety practices stand out, although staffing is adequate and activity plans inconsistent."
Safety & Risk
8/10
✓
The service had a robust safeguarding process in place. Medicines were administered safely and in line with prescribing guidelines. Accidents and incidents were regularly reviewed.
Staff Culture
7/10
✓
Staff spoke positively of their colleagues. All staff told us they offered support to their peers if needed and everyone had a 'can do attitude.' There was an easy friendly atmosphere.
Staffing Levels
6/10
✓
Staffing levels were sufficient to meet people's needs. Staff we spoke with felt staffing levels were adequate. One staff member told us, 'We have enough staff to look after people.'
Training & Dev
6/10
✓
Staff were supported to develop in their roles, undertake mandatory training and told us they were able to request additional training if required. Supervisions were undertaken on a regular basis.
Management
8/10
✓
Staff said the registered manager and fellow directors were always available and would always respond to any query quickly. Regular meetings were held which shared key information and demonstrated ideas raised by staff were listened and responded to.
Programmes
6/10
✓
People took part in meaningful activities. One person told us, 'I am making a music CD with the music therapist which I enjoy.'
Points to consider
Staffing is adequate to meet needs but nothing special, no details on retention or agency use.
Staffing levels were sufficient to meet people's needs. One staff member told us, 'We have enough staff to look after people.'
Only standard mandatory training with supervision, no specialist courses or funded qualifications.
Staff were supported to develop in their roles, undertake mandatory training and told us they were able to request additional training if required.
Activities are meaningful like music therapy but plans were inconsistent until inspectors pointed it out.
There was inconsistency with people's activity plans. Following feedback, the registered manager updated all activity plans.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews