Last updated: 10 February 2026
"New approachable management and positive team culture where staff feel valued, but weekend staffing shortages and basic activities hold it back."
Good safeguarding, incident analysis, and IPC but minor issues with one MAR lacking signature and some PRN protocols needing detail.
Staff report team works well together with no gossip, feel valued under new management, and positive mutual support.
Inspectors observed sufficient staffing levels but some relatives reported feeling understaffed particularly at weekends.
Staff received relevant training including safeguarding, clinical upskilling, and two nurses enrolled on preceptorship programme.
New management team including manager since August 2024 described as approachable by staff who feel valued and report positive impact on culture.
Varied basic activities provided including bingo, singers, potting plants, gardening, with pictorial weekly guide.
Some relatives say there aren't always enough carers especially weekends, so staff can feel stretched.
One relative said, “Carers work very hard, but I feel not enough carers working some days, particularly at weekends.”
Only basic activities like bingo, singers, and gardening, so the role is mostly routine care with little variety.
One person said, “We have bingo, just simple things.”
Only standard training like safeguarding and basic upskilling, no funded specialist qualifications or career paths mentioned.
Staff confirmed they had been provided with relevant training to carry out their roles effectively.
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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