Working at Hampden House
120 Duchy Road, Harrogate, HG1 2HE
Operated by H I C A
66 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong safety practices and a positive culture where staff feel valued and supported, but staffing lacks stable teams and activities miss specialist programmes."
Safety & Risk
8/10
✓
Individualised risk assessments were in place to ensure people could take risks safely. Staff were confident about how to raise concerns to safeguard people.
Staff Culture
7/10
✓
Staff felt respected, supported and valued by senior staff which supported a positive culture.
Staffing Levels
6/10
✓
There were enough staff to meet people's individual needs and maintain their safety.
Training & Dev
/10
✕
Management
7/10
✓
The registered manager carried out quality assurance by collecting people's views and acting on their feedback and audits were detailed with regular analysis to improve quality.
Programmes
6/10
✓
weekly 'newspaper' which tells you what's happening every day: Church services, exercises, sherry mornings, cocktail afternoons, crafts, flower arranging.
Points to consider
Staff numbers are enough to keep people safe, but no details on stable teams or minimal agency use.
There were enough staff to meet people's individual needs and maintain their safety.
Activities offer variety like crafts, exercises and social events, but no specialist programmes or activities coordinator.
weekly 'newspaper' which tells you what's happening every day: Church services, exercises, sherry mornings, cocktail afternoons, crafts, flower arranging.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews