Working at Hampden Hall Care Centre
Tamarisk Way, Aylesbury, HP22 5ZB
Operated by Westgate Healthcare (Aylesbury) Limited
120 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive leadership, improved staff morale and safe practices, although significant agency staff use covers gaps and absences."
Safety & Risk
7/10
✓
People's risks were assessed regularly in a person-centred way and medicines were safely managed; staff knowledgeable about safeguarding and incident reporting.
Staff Culture
7/10
✓
Staff told us they were well-supported by the leadership team, felt the registered manager was fair and knowledgeable, and staff morale had improved.
Staffing Levels
6/10
✓
The service used a significant level of agency staff to cover care assistant vacancies and unplanned absences; people said there were enough staff with low turnover.
Training & Dev
6/10
✓
Staff training records showed mandatory and specific training to meet people's needs were attended and ongoing; thorough inductions and annual competency assessments.
Management
7/10
✓
People and relatives were positive about the leadership... 'The manager will always roll their sleeves up if required'; staff felt well-supported and morale had improved.
Programmes
6/10
✓
Activity co-ordinators planned a range of group and one to one activities; observed pamper and sensory session, 'make a wish' initiatives, iPads for engagement.
Points to consider
They use a fair bit of agency staff to cover gaps and absences, even though there are enough people overall.
The service used a significant level of agency staff to cover care assistant vacancies and unplanned absences.
Training covers the basics and specialist needs like dementia but no funded qualifications or career development mentioned.
Staff training records showed mandatory and specific training to meet people's needs were attended and ongoing.
There is an activities coordinator with varied sessions but nothing standout like special named programmes.
Activity co-ordinators planned a range of group and one to one activities with people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews