Last updated: 10 February 2026
"Approachable managers and a supportive culture for staff, but basic training and adequate staffing without retention details hold it back."
Accidents and incidents were responded to appropriately; trends and patterns were monitored and used for learning purposes.
Staff felt supported. They told us they were listened to.
There were enough staff available to meet people's needs.
A staff induction and training programme was in place. Staff received supervision and appraisal.
People and staff told us the registered manager and senior team were approachable and listened to them when they had any concerns.
There was range of group activities and entertainment for people to access.
Staff numbers are enough to get by but nothing special, no info on staff sticking around long-term or using temps.
There were enough staff available to meet people's needs.
Only basic induction and training plus check-ins, no specialist courses or paid-for qualifications.
A staff induction and training programme was in place.
Some group activities and entertainment going on but no special programmes or creative extras to mix up the day.
There was range of group activities and entertainment for people to access.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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