Last updated: 9 February 2026
"Strong leadership from the new manager and positive staff culture, but staffing challenges and standard training hold it back."
People were protected from the risk of abuse as staff received training... Risks associated with people's care were identified and managed safely. Medicines were managed in a safe way.
Staff felt valued and supported... 'Things are a lot better now, staff are happier than they have been for a long time. The team morale is good.'
There were enough staff to meet people's care and support needs. The registered manager said there had been staffing challenges but praised their team for stepping in.
Staff received the training they required to meet the needs of people they supported. This included a comprehensive induction programme, which was mapped to the Care Certificate.
A new manager has been registered... provided strong leadership and direction for the staff team. People, relatives, staff and healthcare professionals were positive about the new manager.
An enthusiastic activities co-ordinator had been employed... developed a programme of activities which were based on people's interests and preferences. Weekly activities were clearly advertised.
Staffing is adequate but there have been challenges with gaps that the current team covers by doing extra shifts.
The registered manager said there had been staffing challenges but praised their team for stepping in and undertaking additional duties when there were gaps in the rota.
Only standard training like inductions and the Care Certificate with no specialist courses or funded qualifications mentioned.
Staff received the training they required... comprehensive induction programme, which was mapped to the Care Certificate.
Activities programme is regular with a coordinator but basic group activities and chats, no specialist or innovative approaches.
An enthusiastic activities co-ordinator had been employed... programme of activities which were based on people's interests... More work was being done with individuals to extend and vary the programme.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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