Working at Hamilton House
6 Drayton Lane, Portsmouth, PO6 1HG
Operated by Shaftesbury Care GRP Limited
60 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive managers and great team morale stand out, but occasional agency staff and basic activities hold it back."
Safety & Risk
8/10
✓
2021 IPC inspection: 'We were assured that the provider was preventing... infections... using PPE effectively... accessing testing... robust contingency plans'.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff said 'We all work as a team', 'There's good morale and teamwork', 'staff want to work here now'.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'There were enough staff deployed to meet people's needs... rotas... consistently exceeded the minimum number' but spoke with an agency care worker.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: 'Experienced staff received regular training... additional dementia awareness training... 'six steps' programme in end of life care'.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff told us managers were 'visible on the ground, approachable and supportive' and had 'turned the home around'.
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'Wide range of activities... organised by three activities coordinators... trips... arts and crafts, singing, baking, quizzes'.
Points to consider
Staff numbers meet needs and beat minimums but they use agency workers sometimes.
We spoke with... an agency care worker
Varied activities with three coordinators like crafts, quizzes and trips but no specialist programmes.
arts and crafts, singing, baking, quizzes and sessions of reminiscence... trips to local attractions and coffee shops
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews