Working at Hamilton House
Leigh Sinton, Malvern, WR13 5DZ
Operated by Parkcare Homes (No.2) Limited
6 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Good staff training, teamwork and risk management, but no permanent manager and reliance on staff from other homes."
Safety & Risk
7/10
✓
Risks associated with people's care and support were assessed. Detailed risk management plans helped staff to manage and reduce risks.
Staff Culture
6/10
✓
We saw good team work and communication between the staff and management team during our visit.
Staffing Levels
5/10
!
During our visit enough staff were on duty to respond to people's needs in a timely way and maintain their safety.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: The registered manager supported staff by arranging training so staff developed the skills to provide care and support to people, which was in-line with best practice.
Management
2/10
✕
There was not a current registered manager at the home at the time of our visit, however, the manager had applied to be registered with us.
Programmes
5/10
!
Per 2018 comprehensive inspection: People were supported to continue with their hobbies and interests... such as going for walks, listening to music, swimming, visiting local attractions and gardening vegetables.
Points to consider
no permanent manager in post
There was not a current registered manager at the home at the time of our visit, however, the manager had applied to be registered with us.
enough staff most days, but they bring in workers from other homes if someone calls in sick
Per 2018 comprehensive inspection: should any staff take unplanned leave, such as sickness, they had staff support from the provider's other service, who could provide staff that people knew.
basic activities like outings, gardening and hobbies, but no activities coordinator or special programmes
Per 2018 comprehensive inspection: People were supported to continue with their hobbies and interests and further activities were being put into place which reflected people's individual interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews