Working at Hamilton Court
2 Hinstock Road, Birmingham, B20 2ET
Operated by Tudor Views Limited
13 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive management and close team culture with excellent safety practices, but basic activities and adequate staffing hold it back."
Safety & Risk
8/10
✓
Per 2021 IPC inspection: 'We were assured that the provider was using PPE effectively and safely... preventing visitors from catching and spreading infections... admitting people safely... accessing testing'
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'Most staff felt well supported by the management team... Staff were regularly consulted... felt supported in their role'
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: 'There were sufficient numbers of staff on duty to keep people safe. People who used the service, their relatives and the staff did not raise any concerns about staffing levels'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 'Staff members we spoke to told us they had completed an induction and were up to date with the training the provider had identified they needed as a minimum... received regular supervision and annual appraisals'
Management
7/10
✓
Per 2018 comprehensive inspection: 'One member of staff told us, "We are a very good close team, we support each other. The registered manager is always approachable and I feel like a have a valued voice"'
Programmes
4/10
!
Per 2018 comprehensive inspection: 'People were encouraged to participate in activities run at the home, we saw people watching television, listening to music and playing games... supported to visit the local Mosque... to deaf club once a week'
Points to consider
Just basic activities like TV, music, games and outings to mosque or deaf club, no dedicated coordinator or regular varied programme to make the job more interesting.
Per 2018 comprehensive inspection: 'we saw people watching television, listening to music and playing games with staff members... supported to visit the local Mosque... to deaf club once a week'
Staff numbers are enough with no complaints raised but no details on stable team or low agency use.
Per 2018 comprehensive inspection: 'There were sufficient numbers of staff on duty to keep people safe... no concerns about staffing levels'
Only standard training including induction and supervisions, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: 'up to date with the training the provider had identified they needed as a minimum'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews