Working at Hames Hall Residential Care Home

Risk details like diabetes or behaviour needs and some medication notes not fully written down, so safety isn't as strong as it could be.

details of risks to people were not always robustly recorded. This included risks linked to people's diabetes or emotional/ behavioural needs. people's Medicines Administration Records (MARs) did not always record this information.

Staffing is adequate but residents say they could do with more staff especially at night.

'they need more staff but they always look after you' and 'The staff are very good but they could do with a few more of them, especially at night.'

New staff recruitment files sometimes miss full checks on past jobs.

Gaps in staff employment histories and attempts by the registered manager to follow up references were not always documented.