Last updated: 10 February 2026
"Supportive approachable management, strong caring culture and varied activities, although staffing lacks long-serving staff."
Safeguarding policies and staff training in place; risk assessments for equipment and falls; medicines received as prescribed with safe storage and competency checks; infection control champions.
Strong visible caring culture; staff highly motivated and exceptionally compassionate, praised by relatives, residents, and professionals for kindness and extra efforts.
People's needs were met by suitable numbers of staff; registered manager adjusted rotas to add extra staff during peak morning and evening times.
All staff completed mandatory and specialist training such as dementia, stoma care, oral care; varied providers, experiential learning, and regular supervision provided.
Staff described the registered manager as approachable, supportive, kind, good at listening, and always there for advice or concerns.
Varied individual and group activities including pet therapy (horse, rabbit), manicures by trained staff, school visits and choir, outings, handmade gifts, voice-activated music.
Staffing covers needs well with rota changes for busy periods, but no mention of long-serving staff or avoiding agency workers.
People's needs were met by suitable numbers of staff.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp