Working at Hambleton House
337 Scraptoft Lane, Leicester, LE5 2HU
Operated by Baba Sawan Lodge Limited
18 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Experienced and well-trained staff with positive culture and strong safety, but no permanent manager and only basic activities hold it back."
Safety & Risk
7/10
✓
People were protected by an effective safeguarding system. There was an effective system in place to monitor incidents. This was reviewed to identify themes and make service improvements.
Staff Culture
6/10
✓
Feedback about the directors and management team was very positive. Staff were clear about their roles and responsibilities. Per 2020: Staff told us staff morale was good, and they took pride in working at the home.
Staffing Levels
7/10
✓
Per 2020 comprehensive inspection: The staff team was established, experienced, and trained. People said there were enough staff to meet their needs.
Training & Dev
7/10
✓
There was an effective system in place that supported staff development and continuous learning. Per 2020: Staff received regular supervision and were encouraged to complete a nationally recognised qualification.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
5/10
!
Per 2020 comprehensive inspection: People attended weekly events at the local community centres and social clubs and some had regular voluntary work. Weekly activity pictorial timetables enabled people to focus and plan their day.
Points to consider
No permanent manager in post, so leadership and oversight depend on acting managers and directors.
At the time of our inspection there was not a registered manager in post.
Only basic activities like weekly community outings, social clubs, and hobbies with no dedicated coordinator or specialist programmes.
Per 2020 comprehensive inspection: People attended weekly events at the local community centres and social clubs and some had regular voluntary work.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews