Working at Hambleton Grange
Station Road, Thirsk, YO7 1QH
Operated by Ideal Carehomes (Number One) Limited
50 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported in a positive culture with strong safety practices, but inconsistent management and occasional staffing shortages with agency use are concerns."
Safety & Risk
8/10
✓
2021 inspection: 'We were assured that the provider was using PPE effectively... promoting safety through... hygiene practices... making sure infection outbreaks can be effectively prevented or managed'; Per 2019: incidents analysed monthly.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: 'Staff felt the service was a positive place to work. Staff felt supported by the management team. Staff supported one another'.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: 'People told us there were generally enough staff available, although at times it was difficult to find staff and they had had to wait for support. The provider used agency staff'.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: 'Staff were satisfied with the training opportunities they had... This included dementia awareness and health and safety training'.
Management
5/10
!
Per 2019 comprehensive inspection: Staff felt supported by the management team but 'Management of the quality and safety of the service was inconsistent'.
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'The lifestyle manager [provided] diverse activities... links with local organisations [including] schools and a nursery'.
Points to consider
Staffing is usually enough but sometimes you have to wait for help and they use agency workers.
Per 2019 comprehensive inspection: 'People told us there were generally enough staff available, although at times it was difficult to find staff and they had had to wait for support. The provider used agency staff'
Managers are helpful and approachable but not always fully on top of quality checks and records.
Per 2019 comprehensive inspection: 'Management of the quality and safety of the service was inconsistent'
Training covers basics like safety and dementia awareness with supervisions but no specialist courses or extra development.
Per 2019 comprehensive inspection: 'Staff were satisfied with the training opportunities they had... including dementia awareness and health and safety training'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews