Working at Hambleton Court Care Home

Activities are limited due to staff recruitment problems, so the job is mostly routine personal care while they hire an activities coordinator.

activities offered to people were limited, and people were not supported to follow their hobbies and interests. The provider was working to address this at the time of the inspection and a new activities coordinator was due to being employment.

Medication records have gaps like missing entries for as-needed meds and no open dates on liquid medicines that audits missed.

some shortfalls were found within the recording of people's medicines. Records for 'When required' and patch medication had been developed, however, some of these had missing entries. liquid medicines did not have an open date recorded.

Quality checks and audits failed to spot issues like poor records, so management oversight feels weak.

Audits had failed to pick up the shortfalls found on the inspection. The concerns identified during this inspection had not been identified through the providers quality assurance systems.