Last updated: 10 February 2026
"Strong leadership and high staff morale with good training and activities, although some agency staff are used while recruiting permanent ones."
Risks were being monitored and managed effectively. Medicines were stored safely... Staff had a good understanding of safeguarding procedures... Accidents and incidents were logged and reviewed.
High levels of staff satisfaction and morale was high... Staff were proud... 'staff morale has gone up 10-fold. We have got a very good team now, everyone is so much happier.'
There were sufficient staff available to support people. Staffing levels were continually reviewed... the service was in the process of recruiting staff and, in the interim, they were using agency staff.
Staff had a comprehensive induction and provided ongoing training... training programme in place... encouraged to undertake external training and obtain qualifications... well supported and had supervision.
The leadership team were available and led by example. People, their relatives and staff consistently told us that this was a well led service.
Activities coordinator... weekly cookery club... 'Diddi Dancing' where children and their parents... joined people... garden... 'Stow in Bloom' inter-home gardening competition... budgies... pet therapy board.
Staffing levels are sufficient but they use some agency staff while recruiting permanent ones.
The service was in the process of recruiting staff and, in the interim, they were using agency staff.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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