Last updated: 10 February 2026
"Staff feel valued in a family-like culture with supportive management and stable staffing, although activities lack a dedicated coordinator."
2021 IPC inspection: assured provider preventing infections, using PPE effectively, accessing testing, robust contingency plan; staff followed correct practices at all times.
Per 2018 comprehensive inspection: 'It's a real pleasure to work here'; staff proud of standards, described extended family ethos and strong teamwork.
Per 2018 comprehensive inspection: the service did not need to use agency staff; staff said 'We are not rushed, we've got time, it makes such a difference'.
Per 2018 comprehensive inspection: staff undertook Alzheimer's society 'Dementia Friends' training, innovative dignity training, and had regular supervisions and appraisals.
The registered manager and providers were visible and supported staff. They promoted a positive support network ensuring staff felt valued and cared for.
Per 2018 comprehensive inspection: variety of group and personalised activities including chair exercises, cookery club, animal visits, trips out, and volunteers.
Varied group activities and outings but no dedicated coordinator or named specialist programmes, so role not always creatively enriching.
Per 2018 comprehensive inspection: staff took turns to take a lead on activities; chair exercises, word puzzles, cookery club, donkey visits, trips out, volunteers.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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