Working at Hallmark Maycroft Manor Luxury Care Home
2-8 Carden Avenue, Brighton, BN1 8NA
Operated by Hallmark Care Homes (Brighton) Ltd
105 bedsNursing homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Good safety practices, positive team culture and varied activities, but no registered manager in place."
Safety & Risk
7/10
✓
Staff had a good awareness of safeguarding... Staff took appropriate action following accidents and incidents... Regular auditing of medicine procedures had taken place.
Staff Culture
6/10
✓
A member of staff told us, 'I really like working here, we're a good team and the managers listen to us.'
Staffing Levels
5/10
!
People and staff told us the service had enough staff to keep people safe. A member of staff said, 'It's fine now. We were a bit short a couple of months ago, but all is good now.'
Training & Dev
5/10
!
Staff had received training in looking after people, including safeguarding, health and safety, equality and diversity. A member of staff told us, 'There is always regular training and we are prompted to keep up to date.'
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. However, the general manager of the service was in the process of registering with the CQC.
Programmes
6/10
✓
There was a varied range of activities on offer which included, music, arts and crafts, quizzes, exercise, reminiscence sessions and visits from external entertainers. Themed events also took place, such as a wild west day and a celebration for Brighton Pride.
Points to consider
No permanent manager in place, even though the general manager is applying for registration.
At the time of our inspection there was not a registered manager in post. However, the general manager of the service was in the process of registering with the CQC.
Staffing is adequate but there were shortages a couple of months ago.
A member of staff said, 'It's fine now. We were a bit short a couple of months ago, but all is good now.'
Only standard mandatory training, no specialist courses or funded qualifications.
Staff had received training in looking after people, including safeguarding, health and safety, equality and diversity.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews