Working at Hallmark Arlington Manor Luxury Care Home
Wellbrook Way, Cambridge, CB3 0FW
Operated by Hallmark Care Homes (Cambridge) Limited
90 bedsNursing homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Strong leadership and a very positive team culture, although staffing levels are still being adjusted for the busiest times."
Safety & Risk
8/10
✓
Per 2021 IPC inspection: We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff were very happy to be working at Arlington Manor and several told us this was the best job they'd had; external professionals said 'I've never seen such a positive team'.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People and their relatives told us that most of the time there were enough staff on duty to meet their needs.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff had undertaken training in a wide range of subjects relevant to their role including safeguarding, Mental Capacity Act, dementia awareness; new staff received a two-week induction.
Management
8/10
✓
Per 2019 comprehensive inspection: The registered manager provided very strong leadership, promoted a one-team approach and engaged all team members in the running of the home.
Programmes
7/10
✓
Per 2019 comprehensive inspection: The activities team organised a very wide range of things including weekly clubs, individual activities, music and dance therapist sessions merged with pre-school children.
Points to consider
Staffing is good most of the time but they are still adjusting shift patterns for the busiest periods like mornings and evenings.
Per 2019 comprehensive inspection: The registered manager told us they were looking at how staff were deployed, to make sure that there were enough staff available to meet people's needs at the busiest times of the day.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews